Research Reports

Papers Related to RFID

  • "The RFID e-Valuation Framework: Determining the Business Value from Radio Frequency Identification," by Curtin, Gaffney and Riggins. ASSIST Innovation whitepaper.

    Download pdf whitepaper.

    ABSTRACT - Many organizations are asking whether RFID can add value to their operations. In this whitepaper, we present the RFID e-Valuation Framework as a useful approach to help identify the value proposition using RFID. The framework is based on three concepts. First, firms can apply RFID along five dimension of commerce. Specifically, by using various modes of interaction, firms compete over both time and distance in order to provide some product or service through a chain of relationships eventually ending with the end customer. Second, new investments in RFID and other information technologies are typically justified by generating efficiency, effectiveness, and/or strategic benefits. Third, RFID can be applied to four different structural settings across the value chain including inbound logistics, internal operations, outbound logistics, and marketing and sales. By mapping the five dimensions of commerce and the three types of justification, we have developed the RFID e-Valuation Grid which can then be applied to the four structural settings along the value chain to see where RFID can generate business value. We will discuss how this framework applies in various industry settings. By applying these concepts to RFID, managers will be in a better position to develop a comprehensive RFID strategy for their organization.

  • "Making the Most Out of RFID Technology: A Research Agenda for the Study of the Adoption and Impact of RFID," by Curtin, Kauffman and Riggins. University of Minnesota, MIS Research Center working paper. Revised version later published as the lead article in a special issue of Information Technology and Management, 2007.

    Download pdf file of an earlier version of this paper. Please see the journal article for the final version.

    ABSTRACT - Radio frequency identification (RFID) technology dramatically increases the ability of the organization to acquire a vast array of data about the location and properties of any entity that can be physically tagged and wirelessly scanned within certain technical limitations. RFID can be applied to a variety of tasks, structures, work systems and contexts along the value chain, including business-to-business logistics, internal operations, business-to-consumer marketing, and after-sales service applications. As industry adoption of RFID increases there is an emerging interest by academic researchers to engage in scholarly investigation to understand how RFID relates to mobility, organizational and systems technologies (MOST). In this paper, we explore RFID and propose a research agenda to address a series of broad research questions related to how RFID technology: 1) is developed, adopted, and implemented by organizations; 2) is used, supported, and evolved within organizations and alliances; and 3) impacts individuals, business processes, organizations, and markets. As with many technological innovations, as the technical problems associated with implementing and using RFID are addressed and resolved, the managerial and organizational issues will emerge as critical areas for IS research.

Papers Related to Achieving and Measuring IT-Based Business Value

  • "An E-Valuation Framework for Developing Net-Enabled Business Metrics through Functionality Interaction," by Riggins and Mitra. University of Minnesota, MIS Research Center working paper. Revised version later published in the Journal of Organizational Computing and Electronic Commerce, 2007.

    Download pdf file of an earlier version of this paper. Please see the journal article for the final version.

    ABSTRACT - Managers engaged in net-enabled business planning seek metrics to help them analyze the success of their e-business investments. Likewise, researchers require metrics to build analytical models and conduct empirical research on the impact of e-business strategies on firm performance. In this paper, we develop a comprehensive E-Valuation Framework for identifying net-enabled applications and their resulting user-based functionalities for activities across the value chain. We propose that the real value from net-enabled applications can be found in functionality interactions where one application enables or enhances functionality in another application. The comprehensive framework can be used to generate three types of metrics managers can use to evaluate their net-enabled strategic initiatives. Further, a classification of net-enabled organizations provides the basis for selecting applications critical to a firm’s strategic thrusts. We make use of the resource-based view of the firm and real options analysis to discuss how successful application deployment is based on the resources and assets the firm possesses as well as managing the rollout of an applications portfolio over time. The framework allows managers to map their organization’s net-enabled initiatives into a coherent, easily understood visual representation and provides direction for researchers evaluating the efficacy of net-enabled business strategies.


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